Our professionals Describe The Fire Damage Restoration Process In Chicago

4/10/2022 (Permalink)

Regardless of the extent of the fire in your apartment, team SERVPRO can help. Contact our certified technicians right after the firefighters leave.

Fire Damage Experts In Chicago Describe The Restoration Process In Detail

If your apartment building in Chicago ever sets ablaze, the flames can engulf many of your contents and building materials if they are not extinguished promptly. When our SERVPRO technicians work toward restoring fire damage, we know that no two fires are the same. However, whether the blaze was big or small, our team uses the same restoration procedures and process for every job. Our process has proven to be successful when strictly followed each time.

The first phase of our SERVPRO team's process we conduct when mitigating your fire damage in Chicago is the project initiation step. This phase starts as soon as we get your call saying that you have a problem. The first project initiation phase involves the following six steps.

1. Intake And Research

During this first step, we figure out the details of your property, such as who owns it and whether it is insured or not. We then record the contact information of all of the people who need to be involved in the restoration process.

2. Contact And Schedule

Once we receive your call, our IICRC-certified technicians contact you and schedule the best time to inspect your home. During this initial contact, we get information regarding how many rooms got affected to get an idea of your situation.

3. Arrival And Walkthrough

During this step, we arrive at your house on schedule and meet you for the first time and listen to your problems. We do a walkthrough with you and get an idea of what your priorities are.

4. Project Consultation

Once we get the information about your damage that we need, we go over it with a manager on our team so that we can formulate the best plan. We also notify you of the situation and tell you about our emergency action plan.

5. Customer Consultation

After we have reviewed our findings with our team's manager, we then sit down with you and tell you what we need to do to restore your home to the way it was before the fire “Like it never even happened.” Once you approve of our plan, we get authorization from you so that we can begin work.

6. Initial Services

This step includes making the work area safe by cleaning up rubble and boarding up burnt out windows.

Restoration projects always go more smoothly when you get help from the experts. Once you notice problems caused by something burning, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993. We are available 24/7.  We’re Faster to Any Size Disaster.